Frequently Asked Questions

Find answers to the most common questions we receive. If you don't see your question, don't hesitate to reach out to us.

Collapsible content

What payment methods do you accept?

We accept various payment methods to ensure a seamless shopping experience. You can pay using major credit cards (Visa, Mastercard, American Express), debit cards, PayPal, and other secure online payment options.

How can I track my order?

Once your order is confirmed, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your shipment and get real-time updates on its delivery progress.

Do you offer international shipping?

Yes, we offer international shipping to many countries around the world. Shipping costs and delivery times may vary depending on the destination. During the checkout process, you can enter your address to see if we deliver to your location and view the associated shipping fees.

What is your return and exchange policy?

We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, you can initiate a return or exchange within 30 days of receiving the product. Please note that certain items, such as personalized or custom-made products, may have specific return guidelines.

How long does shipping take?

We will do everything we can to deliver your order as quickly as possible.

  • Orders placed before 12pm AEDT weekdays (excluding Monday) will be dispatched same day.
  • Orders placed after 12pm AEDT will be shipped the following business day.

Standard delivery is free for orders $200 and over.

Didn't find what you were looking for? Feel free to contact us at any time.